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International

International

Distributer Information

How to become a Distributer

Ireland

Ireland

Information for customers in Ireland


International

Customers outside of the UK

Here are some answers to the most common questions

How can I see your products?

You can view our entire product range with pictures and prices in GBP by browsing through our website.  You can also download our Brochure, which gives you more information about being a Scrumptious stockist.  If you wish to proceed, we can send you over a copy of our pricelist.

Can I pay in Euros?

It is easier and quicker to pay in GBP, but we can accept payment in Euros.  Simply drop us an email to sales@scrumptious.uk.net and we will explain how to do this.

How do I place an order?

You can order directly through the website

Is delivery included in the price?

Delivery is NOT included in the prices shown.   Your delivery charges will be calculated as you add items to your basket based on the weight and volume of your order.  The following is a guide.  If you wish to arrange your own delivery, then that is fine.

Zone Countries Included
Approximate charge
1 Channel Islands, Belgium, Luxembourg, Netherlands, France, Germany
£15 per 25kg
2 Denmark, Italy, 
£20 per 25kg
3 Spain, Portugal, Austria, Finland, Hungary, Norway, Poland, Slovenia, Slovakia, Switzerland
£27 per 25kg
4 Greece
£35 per 25kg
     

Will I have to pay UK VAT on my order?

If you are VAT registered in your country and we are shipping the goods directly to you, you will not be charged UK VAT. If you are not VAT registered, we will have to charge UK VAT.  In order to not charge you VAT we need your VAT number including the country code.  If you are charged VAT and you don't think you should be, please email us immediately.

How quickly will I receive my order?

We use a courier for deliveries.  Orders are usually despatched the next day but can sometimes take 2-3 days if we are very busy.  Delivery can then take a further 2-3 days to most major European cities.  

What if something on my order is out of stock?

With overseas orders, if we are unable to supply an item, we will contact you to ask if you would like an alternative product or if you would like us to hold the rest of your order until the stock is available.

How Can I Make Payments in Euros?

You can make a payment in Euros directly into our Euro bank account.  Please contact us if you wish to make a payment in Euros

Can I set up a credit account?

Unfortunately we are not able to offer credit facilities to customers outside of the UK

Do you have a distributer in my country?

We currently have a distributer in Ireland.  This is Cork Cake Craft who are based in County Cork and have an on-line business

Please contact us if you would like to check if we have a distributer in your country.

I would like to be a Scrumptious distributer for my Country

If you are interested in being a distributer for your country, please contact us to discuss how this would work